Brisbane City Council

“Thermoscan has been providing thermal imaging for Brisbane City Council since I started in 2008. Once a list of over a hundred jobs are assigned to Thermoscan with various scheduled throughout the year, I can just sit back and know the reports will come to me as they are scheduled. For any unplanned jobs or emergency calls, Thermoscan is always available and happy to respond upon. Thermoscan’s technicians never cause a scene on any BCC’s sites and give us a courtesy call before they attend each site. Reports are clear and easy to read and are always on time. Wherever an abnormality is discovered during a test a ‘sour face’ will be in an email body to get our attention or a ‘smiling face’   to tell us we can read the report when convenient. A big tick for customer satisfaction.”