Thermoscan’s Purpose & Values

Purpose
To provide a superior independent preventative maintenance service to our customers in assisting them to protect their assets and people against potential loss

Core Values

SAFETY

• We take pride in our safety record
• We believe that all failings are preventable
• Our processes and procedures drive our behaviour which creates a safe working environment for our customers and ourselves

COMMUNICATION

• Effective communication processes are essential – it is the common currency that ties our customers and people together
• Keeping all team members informed and providing all employees with clear communication ensures we all have an understanding of what is expected

ACCOUNTABILITY

• We all hold ourselves accountable to provide the highest standard of service to our customers
• We take personal accountability for our actions and results and keep all our promises made to others

ENGAGEMENT (TEAMWORK & PEOPLE)

• Collectively, we are engaged and strive to be the very best. We come to understand the big picture, then do our part
• We respect and value people with different opinions, experiences and backgrounds. We recognise and reward all our team members contributions to our business

CUSTOMER CENTRIC / INTEGRITY

• We build productive, long-term relationships with clients
• Our customers are foremost in our minds at all times. We go the extra mile to exceed their expectations