Thermoscan’s Purpose & Values
Purpose
To provide a superior independent preventative maintenance service to our customers in assisting them to protect their assets and people against potential loss
Core Values
SAFETY
- We take pride in our safety record
- We believe that all failings are preventable
- Our processes and procedures drive our behaviour which creates a safe working environment for our customers and ourselves
COMMUNICATION
- Effective communication processes are essential – it is the common currency that ties our customers and people together
- Keeping all team members informed and providing all employees with clear communication ensures we all have an understanding of what is expected
ACCOUNTABILITY
- We all hold ourselves accountable to provide the highest standard of service to our customers
- We take personal accountability for our actions and results and keep all our promises made to others
ENGAGEMENT (TEAMWORK & PEOPLE)
- Collectively, we are engaged and strive to be the very best. We come to understand the big picture, then do our part
- We respect and value people with different opinions, experiences and backgrounds. We recognise and reward all our team members contributions to our business
CUSTOMER CENTRIC / INTEGRITY
- We build productive, long-term relationships with clients
- Our customers are foremost in our minds at all times. We go the extra mile to exceed their expectations
